Mutual Trust
  • Business Application Services
  • Oak Brook, IL, USA
  • Salary
  • Full Time

Business Analyst Manager

Life Insurance Industry


THE OPPORTUNITY:  Join Mutual Trust Life Insurance Company as a Business Analyst Manager leading a strong technical team for the Business Application Development group.  This leadership position is highly visible and hands on!  This is a great opportunity to lead a team of Business, Configuration, Math and Quality Analysts.


The Business Analyst Manager performs all of the functions of the Business Analyst, in addition to, but not limited to, the following:

  • Translate complex and varied business needs into life insurance application software requirements
  • Be the subject matter expert, well versed in the policies and procedures of the Company
  • Provide leadership, direction and challenging assignments to staff members to maximize effectiveness.
  • Complete performance reviews and identify and maintain appropriate staffing levels.
  • Sets deadlines, assigns responsibilities, mentors, and monitors progress of the team
  • Identifies and resolves gaps in skills, processes, and resources
  • Ensures business requirements for applications are in compliance with enterprise architecture
  • Serve as a liaison between the programming resources for life insurance illustrations and the policy administration system, ALIS
  • Oversee the business analyst functions of the application software which includes complex changes to the business rules, help screens, rate utility, reports, and the creation/coordination of installation packages and patches
  • Maintain department workflow and quality control, and function as the main point of contact for the department, including answering questions and providing direction to others outside the department.
  • In conjunction with the Vice President, Application Development, help insure that department goals and objectives are aligned to strategic plans
  • Works with stakeholders and functional areas to develop business requirements
  • Develops guidelines for capturing business requirements
  • Must strike a balance between project hours and customer system support


WHAT IT TAKES TO SUCCEED: Accountability, teamwork, and customer focus are the competencies that drive success at Mutual Trust. Additionally, the person who will succeed in this role will drive application development while exhibiting collaboration, strong technical and analytical skills and effective communication with individuals at various levels throughout the organization. 



  • Strong and demonstrated collaboration, facilitation and conflict management skills
  • Prior experience in a Managerial role, with proven success at developing and/or maintaining a cohesive, collaborative, productive work team. Must be able to manage clear expectations by establishing clear timelines, deliverables and milestones
  • Demonstrate creative problem solving and solid judgment decision making
  • Prior experience with insurance administration systems
  • Proven in-depth knowledge of Excel formulas and multiple worksheets within the workbook
  • Proven ability to create business requirements, business processes, and project plans
  • Experience in defining detailed business requirements to support strategic and/or tactical projects
  • Intermediate to expert level knowledge of Visual Basic, Visual C++, Access/SQL/other databases and query tools, or other related languages as required for various projects
  • Proven excellent mathematical aptitude and strong analytical skills
  • Undergraduate degree in applicable field, such as mathematics or computer science
  • Completion of the Fellow, Life Management Institute (FLMI) designation, or are working towards completion


OUR PROFILE: Mutual Trust Life Insurance Company has been a "Chicago's 101 Best and Brightest Companies to Work For" for 11 consecutive years, and on the National "Best and Brightest" list since 2011. We hope you'll take time to check out our website at to learn why! Check out the videos on our Career Pages to hear what our employees say sets us apart.


We are a leader in the personal life insurance industry with a primary focus on participating whole life products. We are proud of our 110+ years in business, our strong company values, our commitment to long-term relationships, and our AM Best rating of Excellent, and our Fitch rating of A. These ratings are a testament to our stability and strong leadership. We are a member of the Pan American Life Insurance Group, an equally strong and long-standing insurance company.


We offer competitive compensation, comprehensive employee benefits, and opportunities for career development and advancement. We invest in our employees, cultivating a results-oriented work environment that is based on respect and accountability, and we reward high performance.  


If you are high-energy, like to be challenged, and enjoy a dynamic, innovative environment that provides multiple opportunities to contribute, as well as a broad base of responsibilities, we are the right company for you! In addition to market competitive salary and benefits, we offer:


Work-life balance

Professional development, tuition reimbursement and industry education

Friendly and collaborative environment

Paid holidays and generous time off plan

Volunteer Paid Time Off

On-site exercise facility

On-site subsidized cafeteria

401(k) with generous Company match

Profit Sharing

Charitable Giving Program

Committee involvement opportunities


We're excited about the opportunity to add a new team member to our Business Application team and we look forward to meeting the person who will bring experience, fresh ideas and a positive energy to this role. If that's you, please apply at


Mutual Trust
  • Apply Now

  • * Fields Are Required

    What is your full name?

    How can we contact you?

  • Share this Page
Home Contact Us Sign In Agent First Time